Opening for the post of Team Leader

Experience required for the Job: 5 - 9 years Job Location: Ernakulam / Kochi / Cochin Greetings from HR HUB!! We would like to introduce ourselves as one of the fastest growing Resourcing / Outsourcing firms in India. Our primary business focus is to provide quality human resources to different companies across IT / Non IT sector. Right now we have an immediate opening for a well reputed BPO in Kerala .Details are given below. Position Title : Team Leader Reports to : Process Manager Job Description * The primary responsibility will be to take care of day to day work allocation to Payroll Administrator interacting with client, Attending Client calls, passing on the Process updates to the team members, Maintaining Weekly reports, Daily reports and interacting with the process manager and the team to improve the process. * To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees" salaries * Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty * Would be responsible for the efficient resource and time utilization to achieve process deliverables as per the set SLA"s. He would report into the Project Manager and should support in process supervision Desirable MBA Work Experience: 5+ Years Payroll Administration experience within a BPO provider 1-2 years of Supervisory experience If you are interested Please forward your updated word resume in word format immediately. Please feel free to call / email for further clarification. Thanks & Regards Ramya Recruiter | HR - HUB 08893611911, 04844050437 ramya.nair@hr-hub.com |hrhub01@gmail.com, www.hr-hub.com