Dell walk-in drive for any degree graduates for the role of Technical Support at Gurgaon. The detailed eligibility and venue details for dell walk-in given below.
Dell Walk-in Drive Details:
| Company | Dell International Services India Private Limited |
| Job Role | Technical Support |
| Qualification | Any degree |
| Experience | 0 – 1 yrs |
| Salary | Not Disclosed |
| Job Location | Gurgaon |
| Venue Location | Gurgaon |
| Venue Date | 22 & 23 July 2019 |
Detailed Eligibility:
- Undergrad with 1 year of International Call Center Voice experience
- Any graduate 0-1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x 7 work environment
- Should be residing within Transport Boundaries
- Excellent telephone soft skills & thorough telephone functional skills
- Excellent spoken and written English
- Ability to handle stressful situations.
- Goal/Career is oriented and self-motivated.
Essential Requirements :
- Fluent communication skills
- Time management skills
- Knowledge of job associated database, software and documentation
- Problem-solving skills
- Results driven
- Strong technical aptitude and troubleshooting skills
Key Responsibilities:
- Solves moderately complex customer issues on any product.
- Provides Technical support in the inbound or outbound contact center.
- Prioritizes work based on time and complexity requirements. Exercises sensitivity to due process and proper pacing.
- Routes customers when appropriate to proper support queues.
- May identify opportunities for process improvements that contribute to the achievement of business metric goals.
- Solves problems consistently and completely with minimum supervision.
- Partners with team members to obtain resolutions to complex technical issues.
- The first point of contact for customer escalations.
- Performs quality audits.
- Applies introductory knowledge of servers and networks to field non-critical incidents, problems and recurring requests received from enterprise-level customers by following documented Standard Operating procedures.
- Prioritizes daily activities based on complexity
- And escalates the issues to the next level
- Solves basic problems for customers and attempts to resolve more complex issues
- Understands support technologies
How to apply for Dell Walk-in Drive 2019?
Interested and Eligible candidates attend walk-in at the following venue on 22 & 23 July 2019.
Venue Details:
Venue Date: 22 & 23 July 2019
Time: 12.00 pm to 3 pm
Venue: Dell International Services,
Vipul Tech Square,
Sector – 43, Near Sector 42-43
Rapid Metro Station,
Gurgaon – 122002
Sector – 43, Near Sector 42-43
Rapid Metro Station,
Gurgaon – 122002
Note: Please carry a resume & valid Govt. ID proof.
