Greeting from Amazon!!! Walk-in interviews for AWS - Technical Customer Support Associate Bangalore !! Excellent Communication skills in English is a must. Directly walkin to the below given Venue on 30thAugust2019
Job Position : AWS - Technical Customer Support Associate [Work from Office]
Job Designation : Associate / Senior Associate (Non-Technical)
Job Type : Full Time, Permanent
Job Category : ITES | BPO
Walk-In Location : Bangalore
Job Location : Bangalore
# Aspirants residing and willing to relocate to Bangalore can apply
Compensation : 2.5 - 4 L
Number of Vacancies : 1
Qualification & Eligibility Criteria : Graduate
Desired Experience : 0 to 3 Years
Key Skills : Night Shift, Customer Support, Customer Care, Customer Service
Job Responsibilities :
# As an AWS Customer Support Associate, within ADCI, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent ADCI as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry.
In addition, your responsibilities will include, but will not be limited to, the following :
# Providing prompt, efficient, detailed, customer-oriented service to Amazons AWScustomers.
# Working with other customer support teams to ensure a consistent and high-quality level of support.
# Being a voice and advocate for our customers when something doesnt feel right.
# Driving projects that improve support-related processes.
# Working with customers to understand how they use AWS services, and providing valuable feedback to business and development teams.
# Acting as an advocate for our customer, reporting and acting on observed areas for improvement.
# Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
# Assisting with customer communication during Amazons AWS critical launches and support events.
# Assuming responsibility for developing detailed knowledge about specific product lines and features.
# Making sure internal knowledge reference pages are updated.
# Driving projects that improve support-related processes.
# Working with customer support teams to ensure a consistent and high-quality level of support.
# Supporting the customers to understand how they are using our services, and providing feedback to business and development teams.
# A drive to dig into the details of a system or process to solve customer problems.
# Some college experience in a technical field.
# Excitement to learn new technologies and help customers succeed.
# Excellent oral and written communication skills.
# Proven success in a fast paced support environment.
# Experience building or hosting a website.
# Known as the go-to person in your family for technology related questions.
# 0-3 years of experience working directly with customers to resolve issues. (Account and billing enquiries handling experience preferred).
# Proficiency in MS Office, with an emphasis on Excel.
# Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
# Ability to work weekends and/or evenings.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Time : 9.30 AM to 2.00 PM only
Walk-In Venue :
Amazon India,
7th Floor, Aquila Building,
Bagmane Constellation Business Park (BCBP),
K.R. Puram - Marathalli Ring Road, Mahadevpura
Bangalore - 560037
Contact Person : Muniraju / Paras
Job Position : AWS - Technical Customer Support Associate [Work from Office]
Job Designation : Associate / Senior Associate (Non-Technical)
Job Type : Full Time, Permanent
Job Category : ITES | BPO
Walk-In Location : Bangalore
Job Location : Bangalore
# Aspirants residing and willing to relocate to Bangalore can apply
Compensation : 2.5 - 4 L
Number of Vacancies : 1
Qualification & Eligibility Criteria : Graduate
Desired Experience : 0 to 3 Years
Key Skills : Night Shift, Customer Support, Customer Care, Customer Service
Job Responsibilities :
# As an AWS Customer Support Associate, within ADCI, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent ADCI as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry.
In addition, your responsibilities will include, but will not be limited to, the following :
# Providing prompt, efficient, detailed, customer-oriented service to Amazons AWScustomers.
# Working with other customer support teams to ensure a consistent and high-quality level of support.
# Being a voice and advocate for our customers when something doesnt feel right.
# Driving projects that improve support-related processes.
# Working with customers to understand how they use AWS services, and providing valuable feedback to business and development teams.
# Acting as an advocate for our customer, reporting and acting on observed areas for improvement.
# Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
# Assisting with customer communication during Amazons AWS critical launches and support events.
# Assuming responsibility for developing detailed knowledge about specific product lines and features.
# Making sure internal knowledge reference pages are updated.
# Driving projects that improve support-related processes.
# Working with customer support teams to ensure a consistent and high-quality level of support.
# Supporting the customers to understand how they are using our services, and providing feedback to business and development teams.
# A drive to dig into the details of a system or process to solve customer problems.
# Some college experience in a technical field.
# Excitement to learn new technologies and help customers succeed.
# Excellent oral and written communication skills.
# Proven success in a fast paced support environment.
# Experience building or hosting a website.
# Known as the go-to person in your family for technology related questions.
# 0-3 years of experience working directly with customers to resolve issues. (Account and billing enquiries handling experience preferred).
# Proficiency in MS Office, with an emphasis on Excel.
# Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
# Ability to work weekends and/or evenings.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Details:Walk-In Date : On 31st August 2019 (Limited Openings)
Walk-In Time : 9.30 AM to 2.00 PM only
Walk-In Venue :
Amazon India,
7th Floor, Aquila Building,
Bagmane Constellation Business Park (BCBP),
K.R. Puram - Marathalli Ring Road, Mahadevpura
Bangalore - 560037
Contact Person : Muniraju / Paras
