Genpact Mega Walk in Drive for Freshers for Customer Service Process On 30thAugust2019.
Experience: Freshers
Work Location: HYDERABAD
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Industry: BPO / Call Centre / ITES
Shifts: 24*7
Perks and Benefits: Incentives + One way cab Facility + Yearly Bonus
Inviting applications for the role of Process Associate -Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.
Responsibilities:
# Respond to customer inquiries and problem escalations
# Provide support for data collection to enable Recovery of the account for end user.
# Maintain a thorough understanding of client process and policies
# Reproduce customer issues and escalate product bugs
# Provide excellent customer service to our customers
# Responsible to demonstrate capacity for critical thinking and analysis.
# Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Qualifications:
Minimum qualifications:
# Fluent in English & Hindi/ Telugu / Marathi / Tamil / Malayalam/ bengali
# Freshers are eligible
# Any graduate degree or equivalent with a strong academic record
Preferred qualifications:
# Is able to communicate clearly, both written and in speech
# Fluent in free speech
# Good Typing speed
Documents to Be Carried:
# 2 UPDATED COPIES OF RESUME
# ORIGINAL AADHAR And PAN CARD IS MANDATORY
# 2 XEROX COPIES OF ID PROOF
# 2 PASSPORT SIZE PHOTOGRAPHS
About Company:
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
Experience: Freshers
Work Location: HYDERABAD
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Industry: BPO / Call Centre / ITES
Shifts: 24*7
Perks and Benefits: Incentives + One way cab Facility + Yearly Bonus
Inviting applications for the role of Process Associate -Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.
Responsibilities:
# Respond to customer inquiries and problem escalations
# Provide support for data collection to enable Recovery of the account for end user.
# Maintain a thorough understanding of client process and policies
# Reproduce customer issues and escalate product bugs
# Provide excellent customer service to our customers
# Responsible to demonstrate capacity for critical thinking and analysis.
# Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Qualifications:
Minimum qualifications:
# Fluent in English & Hindi/ Telugu / Marathi / Tamil / Malayalam/ bengali
# Freshers are eligible
# Any graduate degree or equivalent with a strong academic record
Preferred qualifications:
# Is able to communicate clearly, both written and in speech
# Fluent in free speech
# Good Typing speed
Documents to Be Carried:
# 2 UPDATED COPIES OF RESUME
# ORIGINAL AADHAR And PAN CARD IS MANDATORY
# 2 XEROX COPIES OF ID PROOF
# 2 PASSPORT SIZE PHOTOGRAPHS
Walk-In Details:
Walk in date: 30th August (Friday)
Walk-in Timings: 11:00 am - 2 pm
Interview Venue:
PRAGATHI WOMENS DEGREE COLLEGE, KUKATPALLY HYDERABAD
Nearest Metro Station: KUKATPALLY Metro Station
Point of Contact: HR Habeeb/ HR Anjali
Contact Person: Habeeb. : 8328639062Walk-in Timings: 11:00 am - 2 pm
Interview Venue:
PRAGATHI WOMENS DEGREE COLLEGE, KUKATPALLY HYDERABAD
Nearest Metro Station: KUKATPALLY Metro Station
Point of Contact: HR Habeeb/ HR Anjali
About Company:
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
