Directi Internet Solutions Private Limited Freshers Walkin walk-in drive for Product Support Engineer.
If you think the below traits describe you, we might just be looking for you
Shout-out to all the Tech-Savvy folks!
Education: BE / B.Tech / MCA Graduates Only
Salary: INR 4,50,000 – 5,50,000 PA.
Position: Product Support Engineer
Location: Bangalore
Skills:
You have an endearing attitude and problem solving is your strength
You have excellent communication and articulation skills
Proactive
You are flexible working in shifts
Details of the Interview Process
– Walk-in Date : 12th – 14th August 2019
– Time : 11AM
– Venue : Flock|Directi, Diamond District, Tower AB, Ground Floor, HAL Airport Road, ISRO Colony, Domlur, Kodihalli Village, Bangalore – 560008
– POC : Catherine
Job Description:
Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
Provide Omnichannel support over chat, email, phone and social media
Help fix any bugs that crop up in the product and contribute to the feature documentation
Work with our development team and suggest updates and features to continuously improve the customer experience
Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
Flexibility of working in shifts.
Who should apply for this role?
B.Tech / BE Graduates
You are extremely passionate about technology – and can’t live without your smartphone!You are well-versed with, and highly interested in, Internet and mobile communication
You have excellent written skills, and can explain concepts through clear and accurate writing
You have a way with people, and particularly good explanation skills
You think the Teams victory is worth more than individual heroics
Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
Most of all, you enjoy working in a fast paced and dynamic environment full of young, overachieving tech enthusiasts
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