Greetings from Cognizant Technology Solutions!!! We are Hiring Fresher’s for Non Voice Process-DAY SHIFT in Insurance Domain – Pune Location.
Designation: Process Executive -Non Voice
Experience: 0 – 11 Months
Industry: ITES / BPO
Graduation: Only Bcom,BBA,BBM,Mcom,MBA Fin (2017,2018,2019 Pass outs)
Eligibility:
Candidate should have good communication
Candidate should be interested to work in day shifts
Candidate should have minimum 15 years of education
Candidate should have all educational documents
Job Description:
# Align individual goals with team objectives (work cohesively with the team)
# Complete mandated training days for self
# Perform quality tasks for team as an additional responsibility
# Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training
In the absence of the PL and TL, perform the following tasks when assigned:
1. Handle escalation calls
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays
The following documents are mandatory and we request you to bring these for the discussion:
All the profiles will be screened and only shortlisted candidates will be taken through the interview process.
Walk-In Details:
Interview Timing: 11 Am – 12 Pm
Interview Date: 20th August, 2019 (Tuesday)
Venue Details:
Cognizant Technology Solutions
4th floor, ISH Building,
Hinjewadi Phase 1
Pune, 411014
Mention Alan HR at the top of the resume
Designation: Process Executive -Non Voice
Experience: 0 – 11 Months
Industry: ITES / BPO
Graduation: Only Bcom,BBA,BBM,Mcom,MBA Fin (2017,2018,2019 Pass outs)
Eligibility:
Candidate should have good communication
Candidate should be interested to work in day shifts
Candidate should have minimum 15 years of education
Candidate should have all educational documents
Job Description:
# Align individual goals with team objectives (work cohesively with the team)
# Complete mandated training days for self
# Perform quality tasks for team as an additional responsibility
# Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training
In the absence of the PL and TL, perform the following tasks when assigned:
1. Handle escalation calls
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays
The following documents are mandatory and we request you to bring these for the discussion:
- Updated Resume
- Original Govt ID proof
- Passport Size Photograph
All the profiles will be screened and only shortlisted candidates will be taken through the interview process.
Walk-In Details:
Interview Timing: 11 Am – 12 Pm
Interview Date: 20th August, 2019 (Tuesday)
Venue Details:
Cognizant Technology Solutions
4th floor, ISH Building,
Hinjewadi Phase 1
Pune, 411014
Mention Alan HR at the top of the resume
