Rackspace Walk-in Interview for backup Administrator L1 Support | 2 - 5 yrs Exp | Gurgaon | Walkin dates 20th - 23rd Aug 2019

2:26 AM
Rackspace #1 Managed Cloud Company is hiring experienced candidates for backup Administrator L1 Support.

Experience: 2 - 5 yrs

Location: Gurgaon

Walk-In Date: 20th - 23rd Aug 2019

Must Have :
  • Experience supporting- Global Clients (Preferably US/UK) 
  • Education:- (Qualified Graduates only)
  • Must be:  open to work in Night Shifts*


Required Candidate profile:
EXPERIENCE / EDUCATION Required: 
Approximately 18 months of customer service experience in an Information Technology or FANATICAL customer service environment.

At least 12 months of Microsoft Windows Server* and/or Redhat Linux* professional system administration experience. 

Preferred: 
Previous professional experience with Legato Networker, Legato Replistor, Veritas NetBackup, Veritas Backup Exec, CA ARCserve, HP Omniback, Arkeia, CommVault, or other backup/replication software. 

JOB COMPLEXITY: 

  • Consistent regular interaction with both internal and external customers as well as account managers and management. 
  • Resolve escalated customer issues and manage escalations further to internal support.
  • Basic troubleshooting of backup and restore failures on multiple platforms with varied configurations. 
  • Perform data restorations for servers, file systems, and databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer. 
  • Installation, configuration and troubleshooting of Commvault* backup applications on client servers.
  • Proactively look to improve and add efficiency to current processes and exercise judgment in the decision-making process in order to provide consistent FANATICAL customer service.



Time and Venue:

Walk-in Interview - Tue, 20th Aug - Fri, 23 Aug 2019

Time : 11am - 3pm

Venue : 
Rackspace
3rd Floor, Building No-9A
DLF Cyber City, Phase-III,
Gurgaon- 122002, Haryana

Contact Person: Bharti Rai
bharti.rai@rackspace.com


About Company:
Rackspace, the 1 Managed Cloud Company
Rackspace-The Largest Managed Cloud Provider; announces Completion of TriCore Solutions Acquisition.
Rackspace serves customers in 150 countries, including more than half of the FORTUNE 100.
It was named a leader in the 2019 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide and has been honored by Fortune, Forbes, and others as one of the best companies to work for.

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