Great Opportunity to start your career with HCL.
Mega walk-in drive dated 25-26th September, 2019 for International Voice Customer Service Profile
Process: International Voice
Shifts : 24X7 Rotational
Date : 25-26th September, 2019
Interview / Job Location: Noida
Immediate Joiners Preferred
Eligibility Criteria -
Experience: Minimum one year experience in International customer service.
Qualification: Any Under Graduate / Graduate
Salary - up to 4.00 LPA (Based on you experience & last drawn CTC)
Shifts - 24*7 (rotational shifts) / US shift
Working days - 5 days
Job Location - Noida
Job Description:
i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set
vi. Ensuring data security - proprietary data of customers
vii. Meeting SLAs & maintaining Quality Standards
viii. Good command in verbal and written English.
ix. Excellent communication skills.
x. Excellent computer/ internet navigation skills.
Interview Rounds:
HR assessment
Voice and Accent
Operations Evaluation
Kindly carry:
1.A copy of your updated resume
2.A govt. address/Id proof
3.A print out of this email
Please Note: Don't carry laptop or any other storage device...!
Walk-in Date & Time: 25th September - 26th September from 11 AM onwards
Interview Venue:
A- 22 , Sector 60 Noida Near Noida sector 59 metro station Exit from Gate no 1 Contact Person - Jyoti Gupta
Contact Person - Jyoti Gupta (8586077296)
Mega walk-in drive dated 25-26th September, 2019 for International Voice Customer Service Profile
Process: International Voice
Shifts : 24X7 Rotational
Date : 25-26th September, 2019
Interview / Job Location: Noida
Immediate Joiners Preferred
Eligibility Criteria -
Experience: Minimum one year experience in International customer service.
Qualification: Any Under Graduate / Graduate
Salary - up to 4.00 LPA (Based on you experience & last drawn CTC)
Shifts - 24*7 (rotational shifts) / US shift
Working days - 5 days
Job Location - Noida
Job Description:
i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set
vi. Ensuring data security - proprietary data of customers
vii. Meeting SLAs & maintaining Quality Standards
viii. Good command in verbal and written English.
ix. Excellent communication skills.
x. Excellent computer/ internet navigation skills.
Interview Rounds:
HR assessment
Voice and Accent
Operations Evaluation
Kindly carry:
1.A copy of your updated resume
2.A govt. address/Id proof
3.A print out of this email
Please Note: Don't carry laptop or any other storage device...!
Walk-n Details:
Walk-in Date & Time: 25th September - 26th September from 11 AM onwards
A- 22 , Sector 60 Noida Near Noida sector 59 metro station Exit from Gate no 1 Contact Person - Jyoti Gupta
Contact Person - Jyoti Gupta (8586077296)
