Cognizant Walk-in for Customer Support Voice Process, directly walk-in to below venue on 28thSeptember2019.
Experience: 0 - 1 Years
Locations: Chennai, Mumbai, Gurgaon
Experience: Freshers (0-11 Months) Any Graduate
PassOut: Only 2017, 2018, 2019 passed out
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Job Description
Responsibilities:
In the absence of the PL and TL, perform the following tasks when assigned:
1. Handle escalation calls
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays
Required Candidate profile
Eligibility:
PFB documents to carry:
o Updated Resume
o Original Govt ID proof
o Passport Size Photograph
Walk-in Time: 9:30 Am to 12.00 Pm Only
Venue Details
Cognizant Technology Solutions
7th floor, New No.165, Old No.110
Menon Eternity Building, St. Marys Road,
Alwarpet, Chennai-600018
Tamilnadu, India.
Point of Contact: Preethika
Venue: Cognizant Technology Solution
Candor Tech Space, Tower 3, Ground Floor,Sector 48,
Landmark- Subash Chowk, Gurgaon - 122001
All profiles will be screened and only shortlisted candidates will be taken through the interview process.
NOTE:
Please do not carry laptops/cameras/Pen drives or such other devices/ materials that are prohibited within premises or by law, as these will not be allowed due to security restrictions. We expect you to respect the security requirements of this Organization during your presence at the venue.
Interview will be a day long process
Experience: 0 - 1 Years
Locations: Chennai, Mumbai, Gurgaon
Experience: Freshers (0-11 Months) Any Graduate
PassOut: Only 2017, 2018, 2019 passed out
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Job Description
Responsibilities:
- Align individual goals with team objectives (work cohesively with the team)
- Complete mandated training days for self
- Perform quality tasks for team as an additional responsibility
- Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training.
In the absence of the PL and TL, perform the following tasks when assigned:
1. Handle escalation calls
2. Manage service levels on a day-to-day basis
3. Manage break schedule on a day to day basis
4. Communicate and manage transport delays
Required Candidate profile
Eligibility:
- Only 2017, 2018, 2019 passed out graduates are eligible.
- Minimum of 10+2+3/4 years education pattern with supporting documents is mandatory (2017, 2018 & 2019 pass outs only)
- For 2019 graduates All 5 semesters original mark sheets and final semester online attested copy are mandate
- Must have excellent communication.
- Should be willing to work in Voice Process
- Should be flexible to work in night shifts.
- Must have minimum 15 years of education
PFB documents to carry:
o Updated Resume
o Original Govt ID proof
o Passport Size Photograph
Walk-in Details:Interview Date: 28th September 2019, Saturday
Walk-in Time: 9:30 Am to 12.00 Pm Only
Venue Details
Walk-in Address for Chennai:Point of Contact: Sonia
Cognizant Technology Solutions
7th floor, New No.165, Old No.110
Menon Eternity Building, St. Marys Road,
Alwarpet, Chennai-600018
Tamilnadu, India.
Walk-in Address for Gurgaon:Time: 11:00 AM 1:00 PM
Point of Contact: Preethika
Venue: Cognizant Technology Solution
Candor Tech Space, Tower 3, Ground Floor,Sector 48,
Landmark- Subash Chowk, Gurgaon - 122001
All profiles will be screened and only shortlisted candidates will be taken through the interview process.
NOTE:
Please do not carry laptops/cameras/Pen drives or such other devices/ materials that are prohibited within premises or by law, as these will not be allowed due to security restrictions. We expect you to respect the security requirements of this Organization during your presence at the venue.
Interview will be a day long process
