Experience required for the Job: 5 - 8 years Dear Candidate, PS: Anyone already employed with HP , please ignore this mail!
Hi!
This is Padmini representing Wizmatrix Consulting, Bangalore.
Wizmatrix is a premiere Resourcing Agency Specializing in IT and KPO.
This requirement is with : HP (Hewlett Packard)
Job Location : Bangalore
Company Profile:
HP is a technology company that operates in more than 170 countries around the world. Founded in 1939,HP is headquartered at California, Palo Alto. It has around 172000 employees working for them. HP is among the world̢۪s largest IT companies, with revenue totaling $107.7 billion for the four fiscal quarters ended Jan. 31, 2008. HP's 2007 Fortune 500 ranking: No. 14
HP's three business groups drive industry leadership in core technology areas:
The Personal Systems Group: business and consumer PCs, mobile computing devices and workstations.
The Imaging and Printing Group: inkjet, LaserJet and commercial printing, printing supplies, digital photography and entertainment
The Technology Solutions Group: business products including storage and servers, managed services and software
To learn more about HP, please log on to www.hp.com
JOB DESCRIPTION:
Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
̢ۢ Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.
̢ۢ Escalation Management: identify potential escalations and alert management proactively.
̢ۢ Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
̢ۢ Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility.
̢ۢ Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.
̢ۢ Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
̢ۢ Solution Design: Apply HP solutions to meet moderately complex customer and/or trade/HPIT infrastructure needs within area(s) of technical responsibility.
̢ۢ Quality: Provide continual improvement recommendations/direction setting advice within work team.
̢ۢ Project Management: Participate in customer and internal projects, including transformation. Lead projects from own responsibility area.
̢ۢ Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.
̢ۢ Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for:
̢ۢ May provide leadership for small customer(s) or provide input for larger customer(s)
̢ۢ Sub-region or region
Basic Qualification:
̢ۢ Computing or similar subject related degree
̢ۢ Interpersonal sensitivity and customer responsiveness
̢ۢ Excellent knowledge of the IT environment and its future trends
̢ۢ Ability to communicate complex technical contents plainly and simply
̢ۢ Strong consulting skills, flexibility and resourcefulness
̢ۢ Strong knowledge of EMC Storage (EMC DMX, EMC VMAX ) / Data Domain & Tape libraries
̢ۢ Knowledge of SAN and NAS
̢ۢ Knowledge on ITIL processes
̢ۢ 5 to 8 years of IT experience
̢ۢ 4 to 5 years of support experience on EMC Storage (EMC DMX, EMC VMAX) / SAN Switches / EMC Data Domain.
̢ۢ Fabric
̢ۢ Brocade
̢ۢ McData
̢ۢ Cisco
̢ۢ 2 to 3 years Support experience:
̢ۢ UNIX (HPUX/Solaris/AIX)/Windows System administration
Interested Candidates, please email your updated profile in word format as an attachment to consultant6@wizmatrix.com
Please mail us the following mandatory details without fail.
Total exp:
Current CTC:
Expected CTC:
Notice Period:
Alternate email id:
Regards,
Padmini S Adiga
Consultant - IT Recruitment
#236; 2nd Floor, Ramaiah Plaza; 11th Main,
Jayanagar 4th T Block; Bangalore â€" 560 041
URL: www.wizmatrix.com |
