HCL Walk-in Drive to hire Technical Support Engineer (GAM L1 & L2) | 1 - 7 Years | 17th - 18th Oct2019

HCL is conducting a walk-in drive to hire Technical Support Engineer for Chennai Location. Directly walk-n to below venue on 17th - 18th October 2019.

We have urgent opening for GAM L1 & L2 profile.

Exp -:1 - 7 years

Salary:  INR 3,25,000 - 7,00,000 PA.

Location: Chennai

Role: Technical Support Engineer

Walk-in Date: 17th October - 18th October 2019





Job Description:

• Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, Z OS/RACF, SQL Administrator, Windows Active Directory, etc.
• To create and administer LAN accounts of the users
• To create and administer various shared resources e.g. Distribution Lists, Directories
• To provide permissions to the user as required by them
• To setup the servers as per the customer requirement
• To Standardize the network resources as per the client requirement
• Ensure that the customer has the appropriate access to the tools to support the business in an efficient way
• System Administrator for the User Account Maintenance and Incident Management
• Systems including general housekeeping
• Create LAN and/or E-mail account for the users and administer them.
• Grant permissions on various network resources available to users.
• Creation and administration of Global groups.
• Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
• Creation of New Directories as per the customer guidelines and grant permissions on them.
• Setting up servers as per the client standards and granting permissions on them.
• Creation, modification and deletion of user accounts on AIX Servers
• Creation, Modification and deletion of user accounts on Mainframe/RACF
• Creation, Modification and deletion of users accounts on Oracle/Sql
• Perform development and maintenance of knowledge Base for the User Account
• Maintenance Processes

Technical Requirements:

• Working knowledge of applications running across multiple platforms like HP-UX, Solaris, Windows, etc.
• Understand of ITIL processes.
• Working knowledge of ticketing system for Incident management.
• Defining processes and implementing them as per need.
• MCP - Installing, Configuring, and Administering Microsoft Windows 2000 Server / MCSE certified
• Working knowledge of applications running across multiple platforms like BM-AIX, Red
• Hat Linux, Z OS/RACF, SQL Administrator, Windows Active Directory, etc.
• Analytical and Root cause analysis
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• VPN and remote dial-in users
• Servers: Windows 2000, Windows 2003, Windows 2008,
• Knowledge of Active Directory, Exchange 2003/2007
• VPN and remote dial-in users
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center

Walk-in Details:

Interview Date: 17th to 18th Oct -2019

Walk-in Timing: 10 am to 3 pm

Contact person- Gowtham/Mohan/Swetharaj/

Walk-in  Venue : 
HCL Technologies Ltd
AMB 6, South Phase, MTH Road,
SIDCO Industrial Estate,
Ambattur, Chennai,
Tamil Nadu 600058