Replicon Software Pvt Ltd hiring for freshers for Product Support Team, BE / BTECH : Interns - for Product Support : Last Date - 29 September 2019 @ Bangalore.
Give online test before 29th Sep 2019, Eligible candidates will be getting call for 2nd round of interview.
Job Details :
# From SAT, AUG 24, 11:30 AM, IST to SUN, SEP 29, 6:00 PM, IST
# Job Title: Intern – Product Support
# Internship Duration: 6 Months
# Joining Date: Immediate
# Eligibility: BE/BTech (CS/IT/IS / ECE / EEE) with 60% Throughout (2018 batch)
# Job Location: Bangalore
# Interview Location: Bangalore (Interview date will be informed)
# Salary Offered During Internship: 21K/Month (Post Internship: 3.15 LPA + Night shift allowance)
Job Description :
# The Intern – Product Support in Replicon is not only a Support Professional, but also a researcher, a tester and a consultant to both customers and Product Management Team. In this role you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams and reaching solutions that are mutually beneficial to Replicon and its customers. If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come meet us for an interview.
# Key responsibilities will include – providing pleasant and professional customer service and technical support to current and potential customers of Replicon’s Product Suite and related environment via Telephone, Email and Chat. Applying technology in multiple ways to configure the product and helping the customer’s resolve all queries related to Replicon products. Solid understanding of product’s advantages and limits and suggesting ways of improving the product via internal escalations.
Required Skills :
# Very Strong written and verbal presentation/communication skills (ESSENTIAL)
# Excellent interpersonal skills
# Inclination towards technology
# Intermediate with MS Office
# Knowledge of programming languages will be a plus
Selection Process :
# Round – 1 Online Test (Mapit Test): <Link Test>
# Round – 2 Technical round
# Round – 3 HR round
Note: The role will have Night shifts. CAB facility will be provided by the Company.
How to Apply: Click Here to Apply Online
About Company:
Replicon is the leading provider of cloud-based time tracking applications. Our award-winning products are delivered 100% in the cloud on a single platform, and are therefore simple and hassle-free to trial, buy, deploy and use.We are a global company with employees in the United States, Canada, India, the United Kingdom and Australia
