Groupon Shared Services is conducting a freshers walk-in drive for Associate/Senior Associate -(NonTechnical) profiles, Directly walkin to below Venue on 7thSeptember2019.
Here is a snapshort of the role for you, the The Customer Services team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience.
Individuals who thrive in our CS team are web savvy, have high degrees of empathy and resourcefulness.
Company Name: Goupon
Experience: 0 - 3 Years
Location: Bangalore
Profile: Associate/Senior Associate -(NonTechnical)
Role Category: Back Office/Web/Transaction Processing
Perks and Benefits : Exciting monthly pay + Shift Allowance & Free Pick & Drop
Here is a snapshort of the role for you, the The Customer Services team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience.
Individuals who thrive in our CS team are web savvy, have high degrees of empathy and resourcefulness.
Company Name: Goupon
Experience: 0 - 3 Years
Location: Bangalore
Profile: Associate/Senior Associate -(NonTechnical)
Role Category: Back Office/Web/Transaction Processing
Perks and Benefits : Exciting monthly pay + Shift Allowance & Free Pick & Drop
Job Description:
- Resolve customer issues in a timely and consistent manner
- Manage time and productivity to meet daily individual & team ticket targets
- Stay updated with current internal ticketing system & customer portals
- back office databases, Groupon redemption procedures and specifics around different types of merchant features Identify and escalate issues appropriately.
- Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat research information and troubleshoot problems using available resources.
Education: BCA - Computers, Any Graduate - Any Specialization, B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization, B.A - Any Specialization, B.Com - Commerce, B.B.A / B.M.S - Management
Skills:
- Good written communication skills
- Logical Skills
- Graduation is a must
- Previous experience in customer services is good have
- Should be ready to work in rotational shifts/ including Night shifts
- Notice Period 30days, should be joined in 30days
If you feel confident to meet the need please Walk In with your updated resumes & necessary documents like: PAN, Aadhar card, graduation certificates & relieving letter from previous employer & latest payslips (All originals)
Walk-in Details:
Wak-in Date & Time: 7th September from 10 AM onwards
Walk-in Venue:
Groupon Shared Services,
Gopalan Global Axis, G Block, 2nd floor, Road Number 9, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Opposite to Satya Sai Hospital, Karnataka 560066
Company Profile:
GROUPON SHARED SERVICES PVT LTD
Groupon is such an exciting place to work! We have over 250 million subscribers worldwide and our app has been downloaded more than 100 million times.It's fair to say that Groupon has come a long way since 2008 and is now used, not just for your local area, but for holidays, products, movie tickets and exclusive events.
Did you know that Groupon is the FASTEST GROWING ORGANIZATION in history. We are the pioneers of the daily deals industry and we are turning the way people live in their local area, on its head!
