Greetings from Hewlett-Packard!
HP is hiring Sr System Engineer for Bangalore/Chennai Location.
Job Location: Bangalore/Chennai
Job Description:
Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
• Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.
• Escalation Management: identify potential escalations and alert management proactively.
• Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
• Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility.
• Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.
• Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
• Solution Design: Apply HP solutions to meet moderately complex customer and/or trade/HPIT infrastructure needs within area(s) of technical responsibility.
• Quality: Provide continual improvement recommendations/direction setting advice within work team.
• Project Management: Participate in customer and internal projects, including transformation. Lead projects from own responsibility area.
• Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.
• Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for:
• May provide leadership for small customer(s) or provide input for larger customer(s)
• Sub-region or region
Basic Qualification:
Computing or similar subject related degree
Interpersonal sensitivity and customer responsiveness
Excellent knowledge of the IT environment and its future trends
Ability to communicate complex technical contents plainly and simply
Strong consulting skills, flexibility and resourcefulness
Strong knowledge of EMC Storage (EMC DMX, EMC VMAX ) / Data Domain & Tape libraries
Knowledge of SAN and NAS
Knowledge on ITIL processes
5 to 8 years of IT experience
4 to 5 years of support experience on EMC Storage (EMC DMX, EMC VMAX) / SAN Switches / EMC Data Domain.
Fabric
Brocade
McData
Cisco
2 to 3 years Support experience:
UNIX (HPUX/Solaris/AIX)/Windows System administration
If interested kindly mail across your updated profile to ramya.m-c@hp.com along with following mandate details:
o Total Exp:
o Experience in Data Protector :
o Current Company
o Notice Period :
o Current CTC:
o Expected CTC:
o Current Location:
o Willing to relocate to Bangalore :
o Willing to work 24/7 shift :
Ramya .M.C
Staffing Advisor
Hewlett-Packard Company
080 - 39821800 / Tel
ramya.m-c@hp.com / Email
24, Salarpuria Arena, Bangalore 560030,
Karnataka,
India
